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Wednesday 2 October 2013

Bharat Sanchar Nigam Limited
Division General manager
DGM Examination Question Paper

1.First-level managers must possess skills, which include knowledge of and proficiency in the methods, processes and procedures for carrying out activities.
  • Human
  • Conceptual
  • Design
  • Technical
2.Which of the following skills is important at all levels of an organization?
  • Conceptual
  • Design
  • Human
  • Technical
3.Which of the following skills indicates the ability to solve problems in ways that will benefit the enterprise?
  • Design
  • Human
  • Conceptual
  • Technical
4.Managers possessing skill have the ability to understand and coordinate the full range of corporate objectives and activities.
  • Design skill
  • Human skill
  • Conceptual skill
  • Technical skill
5.Which of the following approaches to management examines practical cases but is having only limited value for developing management theory?
  • Group behavior approach
  • Systems approach
  • Operational approach
  • Empirical approach
6.Which of the following is also known as the mathematical approach?
  • Operational approach
  • Management science approach
  • Management roles approach
  • Systems approach
7.Which of the following approaches to management advocates a system of cooperation using both interpersonal and group behavioral aspects?
  • Sociotechnical approach
  • Contingency approach
  • Situational approach
  • Cooperative social systems approach
8.Under which system does a worker's wage increase in proportion to the output produced?
  • Time-and-motion study
  • Piece-rate incentive system
  • Micro motion study
  • Gantt Chart
9.Who proposed the task-and-bonus system under which workers are given a bonus if the work is completed before the set time?
  • Frederick W. Taylor
  • Henry L. Gantt
  • Frank B. Gilbreth
  • Max Weber
10.The theorists ignored the human desire for job satisfaction.
  • Scientific management
  • Bureaucratic management
  • Administrative theory
  • Management science
11.Which type of management approach focuses only on the economic and physical needs of workers and ignores their social needs?
  • Scientific management
  • Bureaucratic management
  • Administrative management
  • Operations management
12.Which one of the following did not contribute to the behavioral concept of management ?
  • Elton Mayo
  • Mary Parker Follet
  • Chris Argyris
  • Henry R. Towne
13.A branch of the classical viewpoint of management, is basedon Max Weber's research in the field of management.
  • Bureaucratic management
  • Scientific management
  • Administrative management
  • Weber management
14.which of the following is the fastest memory in the terms of accessibility?
  • Read only memory
  • Cache memory
  • Random Access memory
  • Dynamic random access Memory
15.Registers are associated with_________
  • Input
  • memory
  • control
  • output
16._______________ is an example of sequential storage device
  • Magnetic Tape
  • floppy disk
  • Hard disk
  • CD-ROM
17.Programs and procedures in an information system are _____________
  • data resources
  • people resources
  • hardware and software resources
  • all the above
18.The information circulated in a company grapevine can be called as ____________
  • knowledge information
  • sampled information
  • informal information
  • organizational information
19.what is the term used to refer to alignment of the beginning and end of lines
  • indentation
  •  justification
  • superscript
  • font
20.what is the character positioned below normal text called?
  • superscript
  • italic
  • font
  • subscript
21.spread sheet is a ________________
  • superscript
  • Italic
  • font
  • subscript
22.The first Factories Act was enacted in
  • 1881
  • 1895
  • 1897
  • 1885
23,Who is an adult as per Factories Act, 1948 ?
  • Who has completed 18 years of age
  • who is less than 18 years
  • who is more than 14 years
  • who is more than 15 years
24.A person who has ultimate control over the affairs of the factory under Factories Act, 1948 is called as _________
  • Occupier
  • Manager
  • Chairman
  • Managing Director.
25,The space for every worker employed in the Factory after the commencement of Factories Act, 1948 should be ________ Cubic Meters.
  • 9.9
  • 10.2
  • 14.2
  • 13.2
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