Bharat Sanchar Nigam Limited
Division General manager
DGM Examination Question Paper
1.First-level managers must possess skills, which include knowledge of and proficiency in the methods, processes and procedures for carrying out activities.
- Human
- Conceptual
- Design
- Technical
2.Which of the following skills is important at all levels of an organization?
- Conceptual
- Design
- Human
- Technical
3.Which of the following skills indicates the ability to solve problems in ways that will benefit the enterprise?
- Design
- Human
- Conceptual
- Technical
4.Managers possessing skill have the ability to understand and coordinate the full range of corporate objectives and activities.
- Design skill
- Human skill
- Conceptual skill
- Technical skill
5.Which of the following approaches to management examines practical cases but is having only limited value for developing management theory?
- Group behavior approach
- Systems approach
- Operational approach
- Empirical approach
6.Which of the following is also known as the mathematical approach?
- Operational approach
- Management science approach
- Management roles approach
- Systems approach
7.Which of the following approaches to management advocates a system of cooperation using both interpersonal and group behavioral aspects?
- Sociotechnical approach
- Contingency approach
- Situational approach
- Cooperative social systems approach
8.Under which system does a worker's wage increase in proportion to the output produced?
- Time-and-motion study
- Piece-rate incentive system
- Micro motion study
- Gantt Chart
9.Who proposed the task-and-bonus system under which workers are given a bonus if the work is completed before the set time?
- Frederick W. Taylor
- Henry L. Gantt
- Frank B. Gilbreth
- Max Weber
10.The theorists ignored the human desire for job satisfaction.
- Scientific management
- Bureaucratic management
- Administrative theory
- Management science
11.Which type of management approach focuses only on the economic and physical needs of workers and ignores their social needs?
- Scientific management
- Bureaucratic management
- Administrative management
- Operations management
12.Which one of the following did not contribute to the behavioral concept of management ?
- Elton Mayo
- Mary Parker Follet
- Chris Argyris
- Henry R. Towne
13.A branch of the classical viewpoint of management, is basedon Max Weber's research in the field of management.
- Bureaucratic management
- Scientific management
- Administrative management
- Weber management
14.which of the following is the fastest memory in the terms of accessibility?
- Read only memory
- Cache memory
- Random Access memory
- Dynamic random access Memory
15.Registers are associated with_________
- Input
- memory
- control
- output
16._______________ is an example of sequential storage device
- Magnetic Tape
- floppy disk
- Hard disk
- CD-ROM
17.Programs and procedures in an information system are _____________
- data resources
- people resources
- hardware and software resources
- all the above
18.The information circulated in a company grapevine can be called as ____________
- knowledge information
- sampled information
- informal information
- organizational information
19.what is the term used to refer to alignment of the beginning and end of lines
- indentation
- justification
- superscript
- font
20.what is the character positioned below normal text called?
- superscript
- italic
- font
- subscript
21.spread sheet is a ________________
- superscript
- Italic
- font
- subscript
22.The first Factories Act was enacted in
23,Who is an adult as per Factories Act, 1948 ?
- Who has completed 18 years of age
- who is less than 18 years
- who is more than 14 years
- who is more than 15 years
24.A person who has ultimate control over the affairs of the factory under Factories Act, 1948 is called as _________
- Occupier
- Manager
- Chairman
- Managing Director.
25,The space for every worker employed in the Factory after the commencement of Factories Act, 1948 should be ________ Cubic Meters.
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